Case Study: A.P. Møller-Maersk and NotPetya
A.P. Møller-Maersk's Chariman Jim Hagemann Snabe said on a panel at the World Economic Forum in January 2018 that "we were basically...
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CLEAR SECURITY COMMUNICATION
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Claire Tills
Oct 4, 20175 min read
Humor and Rumor in Crisis Communication #TrevorForget
I don't want to hop on the meme-train here but the saga of Trevor gave me some ideas so here they are. Humor is rare in crisis...
Claire Tills
Sep 13, 20176 min read
Crisis Communication and Incident Response pt. 2
So, Equifax happened... this blog is not about that, even though it seems like it is. I wrote it before that news broke. Any resemblance...
Claire Tills
Sep 6, 20176 min read
Crisis Communication and Incident Response pt. 1
In previous posts, I examined the use of communication at the more granular level of technical attribution, now I'd like to zoom out a...
Claire Tills
Aug 29, 20175 min read
Merging attributions: Using communication and technical attribution to drive narrative
In a previous post, I presented a couple of cases in which communicative attribution (responsibility) and technical attribution...
Claire Tills
Aug 7, 20174 min read
Tangled Attribution: Same word, different meanings
Attribution is a linguistic overlap between crisis communication theory and information security. Both of these fields rely on...
Claire Tills
Jun 7, 20172 min read
So, what are we talking about here?
My background is in crisis communication and I wanted to start off by explaining how I see the overlap between information security and...
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