Conclusions from the Maersk case study
My last post was a case study of A.P. Møller-Maersk's communication is response to the NotPetya incident that took some of the company's...
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CLEAR SECURITY COMMUNICATION
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Claire Tills
May 20, 20186 min read
Case Study: A.P. Møller-Maersk and NotPetya
A.P. Møller-Maersk's Chariman Jim Hagemann Snabe said on a panel at the World Economic Forum in January 2018 that "we were basically...
Claire Tills
Oct 4, 20175 min read
Humor and Rumor in Crisis Communication #TrevorForget
I don't want to hop on the meme-train here but the saga of Trevor gave me some ideas so here they are. Humor is rare in crisis...
Claire Tills
Aug 7, 20174 min read
Tangled Attribution: Same word, different meanings
Attribution is a linguistic overlap between crisis communication theory and information security. Both of these fields rely on...
Claire Tills
Jun 19, 20176 min read
Sony part 2: the juicier bits
Last week, I went through the findings from my textual analysis of the Sony hack in 2014. I originally planned on covering the entire...
Claire Tills
Jun 14, 20174 min read
Case Study: Sony
My first foray into studying information security crises from a communication perspective was a case study of Sony Pictures...
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